Refund & Return Policy

Digital subscriptions: 30-day money-back guarantee

If your paid plan isn't right for you, you can request a full refund within 30 days of your order date — including a renewal charge you didn't expect. You don't need to explain why.

How to request a refund

Payments for Too Lazy To Garden are processed by our reseller and Merchant of Record, Paddle.com. To request a refund:

• Go to paddle.net and look up your order using the email address you used at checkout, or
• Reply to your Paddle receipt email, or
• Contact us through in-app support and we'll ask Paddle to process it for you.

Refunds are returned to the original payment method. Your bank usually posts the money back within 5–10 business days.

Returns

We do not accept returns unless the product arrives defective or damaged. We cannot offer replacements or refunds for incorrect sizing or buyer's remorse.

Defective items

If you receive a defective product, you must report the issue within 14 days of delivery. To process your claim, we require clear photos showing the defect.

Personalized items

All personalized or custom items are FINAL SALE and cannot be returned, exchanged, or refunded under any circumstances.

Return shipping

In the event that a return is approved for a defective item, return shipping costs are the responsibility of the customer.

Cancelling instead of refunding

You can cancel a subscription at any time from the Pricing page in the app or through your Paddle billing portal. When you cancel, you keep your paid plan until the end of the period you've already paid for, and you won't be billed again.

Free trial

First-time users can try a paid plan free for 15 days without entering a card. Nothing is charged during the trial, so there is nothing to refund unless you choose to subscribe afterwards.

Beyond 30 days

After 30 days we're still happy to hear from you — contact us at support@toolazytogarden.com or (623) 309-3588, or contact Paddle, and we'll review the situation in good faith, particularly where there was a billing error or the Service was unavailable.

Paddle's own refund handling is described in the Paddle Refund Policy.